Shipping & Pickup Policies

Turn around time is up to 21 business days for TYE DYE items. 
& 7/14 business days for anything else unless otherwise stated. 

This is Monday - Friday ONLY.
Weekends and holidays are not included..
Dates listed below are not included in TAT. 

2024 DATES NOT INLCUDED IN TAT

WEDNESDAY, SEPTEMBER 11TH - MONDAY SEPTEMBER 16TH

MONDAY, SEPTEMBER 23rd - TUESDAY, OCTOBER 1st 

TUESDAY, OCTOBER 15th - TUESDAY, OCTOBER 22nd

TUESDAY, NOVEMBER 19th - FRIDAY, NOVEMBER 29th

FRIDAY, DECEMBER 20th - FRIDAY, DECEMBER 27th

the dates listed above are not counted in TAT, packages will not ship on these dates, and orders will not be processed on these dates. Weekends and holidays are also not included in TAT.

PREORDERS: we do NOT refund for preorder delays. We will keep you as updated as possible from what we are told from our vendors we use. If delays happen, we will update you as quickly as possible via the VIP group. We give estimated TAT’s that coordinate with the TAT we are given from our vendors. We cannot control delays or shipping speeds on their end . 

All orders ship with USPS or UPS, depending on what you choose.Please allow up time for your package to be delivered in addition to the turnaround time stated above. We are not responsible for packages once your package is in the hands of the shipping company. 

https://okiegals.net/pages/ship-date-calendar
Please check the ship date calendar above to see if there are any block-out dates listed for days that are not included in TAT. 

RUSH ORDERS: Rush orders are available upon request and cost depends on the size of the order. Rush fees START at $25.00 and go up from there. Rush orders will ship within 5-7 business day.  

 IN STORE PICKUP: The storefront is currently closed, and we are no longer offering in store pickups. 

RETURNS, EXCHANGES, CANCELLED ORDER POLICIES: click here